Real people over robots

Real people over robots

Solve IT
with a click

Solve IT with a click

Working with IT can be mind-boggling when problems crop up. 
And sometimes, hitting the reboot button just doesn’t do the trick!

Luckily, our flexible and commitment-free support tickIT services
is on hand to put you back in control of your tech. Let us get you up and running again, Faster than your pal Dave who lives down the road ever could…

Liam Liam
Liam Liam
2024-05-09
Quick, helpful and reliable IT support service. Highly recommend.
Patrick Bird
Patrick Bird
2024-04-26
Outstanding service, would absolutely recommend!
Björn Obermeier
Björn Obermeier
2024-04-25
Super Service, schnelle und unkompliziert. Einfach eine super Sache.
Natalia Ritchie
Natalia Ritchie
2024-04-25
So knowledgeable and quick, helpful service!
stephen hague
stephen hague
2024-04-24
I was having issue with my computer freezing and was able to very quickly book a session online with an It guy who called me and fixed my issue in no time at all.

Troublesome tech slowing you down?
Don’t panic – we’ve got just the tickIT!

Password
predicaments?

Username mind blank?
Log in mix-up? We’ve got you.
Let’s get you back in business.

Snailing
speeds?

Ready to fling your lagging laptop out the window? We can bring your slowing solutions right back up to speed.

Annoying
outages?

Who has time for breakdowns or blackouts? With help from tickIT, you can say goodbye to downtime.

Solutions as simple as 1,2,3

Believe it or not, help desk requests don’t need to be tricky and tedious. In fact, our way of working is pretty short and sweet.

1

Pick out the right tickIT
bundle

2

Choose a time slot and Checkout

3

Sit back and relax while we work our magic!

*(it’s not really magic)

Bundles of support

Whatever the issue, we’ve got you! Choose between our three problem-busting packages.
No sneaky catches. No hidden commitments.

One Help Wonder

No commitment!

  • Pay for an individual tickIT as and when you need it
  • No commitment necessary

High Five

Five tickITs a month!

  • Five tickITs to use per month
  • One tickIT resolved at a time

Whole Caboodle

Limitless package

  • Unlimited tickITs every month
  • One tickIT resolved at a time

Every small and mighty business needs a little help. Let us be your on-demand IT department for the big conundrums.

SME support

Every small and mighty business needs a little help. Let us be your on-demand IT department for the big conundrums.

Servicing solo workers

You’re too busy bossing it to get bogged down with troubleshooting IT. Let us bring the solutions to you, so you can get back to business.

Back up for bigger businesses

Don’t have the resource of a vast IT team? Count on us instead to help your growing operation run smoothly.

Solutions as simple as 1,2,3

Believe it or not, help desk requests don’t need to be tricky and tedious. In fact, our way of working is pretty short and sweet.

1

Pick out the right tickIT bundle for your needs

2

Raise a ticket for our speedy team of experts to work on

3

Sit back and relax while
we work our magic!

*(it’s not really magic)

Real people over robots

At tickIT you’ll always be put in touch with real-life human experts.
No offence, robots….

Frequently asked questions

Well, since you asked! We’re a flexible and commitment-free IT support service, providing you with any extra assistance you might need for technology glitches, outages, or even scary catastrophes. We can be on hand at a moment’s notice, with each time-based tickIT costing as little as £75.

At the moment, we’re able to help anybody with IT issues within the UK, but bear with us! We’ll be adding more countries to our service offering soon.

First and foremost, we offer good old peace of mind. Knowing that you have a dedicated human IT expert available to help solve your problems will allow you to take a real load off. Oh, and not to mention all that precious time you’ll be saving too.

What can’t we help you with, more like! We handle problems ranging from Microsoft 365 issues to servicing all elements of PCs and Macs. We also specialise in cyber incidents and important data recovery – and that’s only scratching the surface! Want to know the rest? Get in touch and we’ll be happy to tell you more.

Well, that all depends on how much help you need. We offer three packages: the One Hit Wonder for help with one-off tasks. Our High Five bundle, for extra assistance with multiple issues. And then there’s our Whole Caboodle plan – which offers our unlimited services for a whole month. Depending on how much help you need and what your budget is, we can advise on what bundle is best for you, so get in touch with us if you need more guidance.

We work on a monthly cycle basis, so each month your tickIT balance will reset. You won’t be able to carry tickIT’s over to the following month – so make sure you request our expertise before your monthly tickIT’s expire! When a problem is submitted to us, your tickIT is registered and placed in a pending status, until the job is completed and closed. Yep, it’s as simple as that.

We’d love to be able to solve all of the world’s problems! But tickIT isn’t the right solution for every task. We suggest you get in touch with our clever team of human experts, so we can have a gander and see what we can help you with.

No worries at all! We love to help out our customers and have a natter. In fact, you can get in touch anytime at Questions@tickit.cloud to solve IT with a click. We promise to always do our very best to get all of your burning questions answered, and your problems fixed.

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